AI-Enabled Customer Support - Powered by NuPIC™
Run Next-Generation Customer Support with CPU-based AI
Automate interactions, quickly resolve issues, and provide deep insights into customer inquiries with NuPIC. Run your entire application on CPUs.
Data-driven insights
Discover how customers feel down to granular features and attributes
Streamline support operations
Automate routine inquiries and free your support team to focus on complex issues
Enhanced customer satisfaction
Deliver instant and accurate responses to improve overall satisfaction
How it works
Customer Support with NuPIC
Convert Calls to Text
Convert customer calls to searchable text so your data is ready for analysis.
Analyze Text with AI
Detect sentiment, route issues appropriately, and generate summaries.
Run and Scale on CPUs
Your entire application and all of your models can run on a single server.
Ready to unlock deeper customer insights?
Capabilities
Transforming Insights into Action Across Industries
Sentiment Analysis
Direct escalations to relevant staff based on emotional tone
Summarization
Provide operations team with brief summaries of flagged tickets
Classification
Categorize tickets based on your predefined criteria
NuPIC Customer Support Datasheet
Download this two-page data sheet to learn more about how NuPIC can help elevate your customer support applications.
Case Studies
Our Solutions in Action
Developing AI-powered games on existing CPU infrastructures without breaking the bank
AI is opening a new frontier for gaming, enabling more immersive and interactive experiences than ever before. NuPIC enables game studios and developers to leverage these AI technologies on existing CPU infrastructure as they embark on building new AI-powered games.
20x inference acceleration for long sequence length tasks on Intel Xeon Max Series CPUs
Numenta technologies running on the Intel 4th Gen Xeon Max Series CPU enables unparalleled performance speedups for longer sequence length tasks.
Numenta + Intel achieve 123x inference performance improvement for BERT Transformers
Numenta technologies combined with the new Advanced Matrix Extensions (Intel AMX) in the 4th Gen Intel Xeon Scalable processors yield breakthrough results.