If you would like to change your Personal Information in our records or remove your name from our mailing list, please contact us by:
In order to effectively process your request please include your name, mailing or email address, or telephone number which you registered with us. We may need this information to verify your identity for your security.
In addition, you are able to opt out of receiving our email Newsletter and certain other emails from us by using the “unsubscribe” link at the bottom of the emails, however, you cannot opt out of receiving all e-mails from us, such as emails about your orders or account.
Finally, although we would appreciate if you contacted us first to find a solution for your concern, if you are in the European Economic Area, you always have the right to lodge a complaint with your competent data protection authority.
Personal Information Collected Through our Website
We may collect Personal Data when you use our Sites. In order to register an account on our open source discussion forum (Forum), contribute to our open source project, or contact us through our Sites, you provide information that personally identifies you, such as your name, address, phone number, mobile phone number, e-mail, payment information, company name and other personally identifiable information that you choose to provide us with or that you choose to include in your account. You may be asked to provide us with Personal Data when you register with the Sites, when you communicate with us, and at other times.
Collectively we refer to all of this information as “Personal Information.”
Cookies and Anonymous Identifiers
We use Personal Information if it is necessary to for providing a service or product you have requested, or to take steps to provide products or services, or based on our legitimate interests, including to:
Based on your voluntary consent, we also use your Personal Information to:
We will not disclose Personal Information to third parties, including for their direct marketing purposes, without your consent, except in the following circumstances.
By using the Sites you may make certain of your Personal Information available to others. For example, when you post a comment or a photo on our Sites or Forum other users may see your name (first name and last name initial), the city you live in and other information that you choose to make available to others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We will store your information until you choose to close and delete your account. If you choose to leave the Forum, you can delete your account. We may keep some other records for an extended period of time, including financial and accounting records. In general, we will endeavour to keep data only for as long as is necessary or required by applicable laws. This means that we may delete it when it is no longer needed.
We do not share your Personal Information with third parties for their direct marketing purposes.
Numenta, Inc. 791 Middlefield Rd, Redwood City, CA 94063 is the data controller for your personal data under the EU General Data Protection Regulation 2016/679 (“GDPR”). You have the following rights with respect to your personal data:
To exercise any of your rights, please contact us as explained in Section 1.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Sites, we cannot and do not guarantee the security of any information you transmit on or through the Sites, and you do so at your own risk.
The Sites are intended for users who are 16 years old or older. We do not knowingly collect Personal Information from children under the age of 16. If we become aware that we have inadvertently received Personal Information from a child under the age of 16, we will delete such information from our records.
US ONLY: California users under the age of 18 may request the removal of their content or information publicly posted on the Sites by e-mailing us at firstname.lastname@example.org. Please note that most of the user content that appears on our Sites is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.
We do not transfer data internationally.
Please be aware that NUMENTA, INC. is located in the United States and we process and store all information in the United States. When you provide personal data to us, you transmit that information to the United States. Thus, your Personal Information and communications may be maintained on servers or databases located outside your state, province, or country. The laws in the United States may not be as protective of your privacy as those in your location. If you are outside the European Union or European Economic Area, by using the Sites, you are agreeing to the collection, use, transfer, and disclosure of your Personal Information and communications will be governed by the applicable laws in the United States.